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Luxury city stays, hosted beautifully.

London
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Cosmopolitan Hideaway
London
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Industrial Soho Loft
London
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Covent Garden Luxury 2
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Residenze Belvedere on Lake Como
New ยท Now on Lake Como

Residenze Belvedere

A limited collection of refined residences above Lake Como, in Civenna. Timeless Italian design, private terraces, and uninterrupted lake views.

Discover the collection

The VI&CO Experience

Before You Arrive

Your stay begins before your flight does.

The moment a booking is confirmed, your apartment stops being a listing and starts being prepared for you โ€” by people, not a checklist.

VI & CO ยท London

"Welcome to Marylebone. The keys are yours until Sunday โ€” the neighbourhood is yours for as long as you'll have it. We've left a few of our favourite things on the counter."

โ€” Vivian & the VI&CO team
The guide

A digital guidebook written for your specific apartment โ€” which cafรฉ opens earliest, where the locals actually eat, which door the taxi should stop at.

The welcome

Local treats, proper coffee and tea, and the essentials already in place โ€” so the first hour is yours, not a supermarket's.

The card

A handwritten note from the team, with everything important at a glance and one number that always answers.

The occasion

Travelling for a birthday, an anniversary, a first trip with a child? Tell us once โ€” we take it from there.

A Day with VI&CO

We don't list amenities.
We plan your Tuesday.

3:00 pm
Arrival

Your code is already on your phone. The apartment is cool, the welcome pack is on the counter, and nobody is waiting in the hallway with a clipboard.

4:30 pm
Settled

One message to your concierge on WhatsApp. By the time you've unpacked, there's a table held for two at a place you'd never have found on your own.

9:15 pm
Out

Dinner four streets away, walked there in eight minutes. Partner restaurants quietly take care of our guests.

11:40 pm
Home

Hotel linen, blackout dark, and not a sound from the corridor โ€” because there isn't one.

While You're Here

One message. Any hour.
Consider it done.

Every VI&CO guest has a concierge on WhatsApp for the length of their stay. Not a bot, not a call centre โ€” our team, in your city.

VI&CO Concierge WhatsApp
We'd love somewhere quiet for dinner tonight โ€” somewhere that does great fish, walkable from the flat? 17:42
Of course. A corner table for two is held under your name at one of our partner restaurants, eight minutes' walk away, for 8pm. Your guest discount is already arranged โ€” just give your name. 17:51
Perfect. You're spoiling us. 17:53
That's rather the idea. Enjoy your evening โ€” we're here if anything else comes up. 17:54

Tables & tickets

Restaurant reservations, theatre and events, fast-track entry to attractions.

Transport

Airport transfers, chauffeurs and car hire, timed to your flight.

Occasions

Flowers in the room, a cake on the table, a surprise kept properly secret.

The errands

Groceries before you land, gifts found and wrapped, plans rearranged.

Under 15 minutes
Average response, day or night
Guest Privileges

What comes with the key.

Book direct and every stay carries the same quiet advantages โ€” no tiers, no fine print, nothing to claim. They're simply yours.

Partner dining

Up to 20% off

A standing welcome at the restaurants we love in London, Paris, Lake Como and Dubai โ€” your table held, your discount already arranged.

The welcome pack

On arrival

Local treats, proper coffee and tea, and the essentials already in place โ€” so your first hour belongs to you.

Arrival on your terms

On request

Early check-in, late check-out and luggage kept safe with a partner nearby โ€” whenever the day allows, just ask.

Your concierge

24/7 on WhatsApp

One number that always answers, from the moment you book to the morning you leave. Our team, in your city, not a call centre.

Best rates, no hidden fees, every privilege included โ€” when you book with us directly.
โœจ Book Direct Benefits

Why Book With Us

More than just a stay โ€” enjoy exclusive benefits when you book direct with VI&CO.

Welcome Pack

Local treats, premium coffee, and essentials waiting for you on arrival.

24/7 Concierge

Dedicated support via WhatsApp for reservations, tips, and assistance.

Best Price Guarantee

Book Direct & Save

Best rates, no hidden fees. All perks included automatically.

See All Perks
Garden View Residence
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Industrial Soho Loft 2
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City Skyline Duplex
Hyde Park Residence
Industrial Soho Loft 1
What Our Guests Say
Airbnb
โ˜…โ˜…โ˜…โ˜…โ˜… 4.9
Google
โ˜…โ˜…โ˜…โ˜…โ˜… 4.8
Based on 1,500 reviews
I am from the travel industry. For me, accommodation is extremely important and I usually stay in top hotels. The accommodation convinced me. I would go back to this accommodation at any time and recommend it. I especially liked the fact that you immediately feel absolutely comfortable and the apartment is very spacious." โ€” Astrid Stadler, Business Development Manager, Liberty International
Vivian's apartment was a great home away from home whilst travelling to London. Secure car parks near by if travelling by car, and lots of local restaurants to choose from if you want to stay local. The apartment was just as described and shown in pictures, would definitely stay here again when next in London :)
Vivian was an excellent host with prompt communication at all times. Any issues are immediately addressed. Check in was a breeze and the location is unbeatable for central London. Everything is walkable or a short metro. We didn't have to take a single taxi except to and from the airport for our weeklong stay.
Had a lovely 2 night stay at Vivian's place this week. The apartment is great. Exactly like the photos. Super clean and tidy and well stocked with amenities. Location is excellent for getting around. Was able to mostly walk everywhere and the underground is super close too. Vivian is a very responsive and helpful host. Even let me check in early, which was super helpful. Would definitely stay here again.
Vivian's place was lovely. The location was wonderful, with plenty of theater and restaurants nearby. It's convenient to tourist attractions via either a short walk or a tube ride. The apartment was well kept and furnished with new/comfortable furniture. Communication with Vivian was excellent. She responded quickly to our questions. Overall, we really enjoyed our stay and would happily go back next time we're in London.
It was a great stay with our 6 year old son. We celebrated his birthday. He liked Vivian's surprise with balloons, it was so nice of her โ™ฅ๏ธŽ My son said 'let's come to this place for our holidays all the time'. Thank you for great hospitality, we will come back again!
Vivian was a great host! Checking in and checking out was very easy. The apartment was very clean and tidy, and the area had very good restaurants and bars! Highly recommend!

Our philosophy is simple: elevate every stay through thoughtful details, hotel-level comfort, and warm, human service.

At VI&CO, we blend five-star hospitality with the privacy of curated city apartments.

From seamless check-in to curated local perks, we host with care, precision, and a commitment to unforgettable experiencesโ€”every single time.

4.81
โ˜…
Average guest rating across all properties.
22
+
Curated apartments in London, Paris, Lake Como & Dubaiโ€”and growing.
London
Paris
Lake Como
Dubai

Frequently Asked Questions

What is VI&CO?

VI&CO is a premium hospitality management company offering luxury serviced apartments in London, Paris, Lake Como, and Dubai. We provide hotel-standard amenities, 24/7 concierge, and curated guest experiences for short and mid-term stays.

How do I book an apartment?

Simply browse our properties, select your dates and preferred apartment, and book directly through our website. You'll receive instant confirmation with all the details for your stay, including check-in instructions and your digital guidebook.

What's included in my stay?

Every VI&CO stay includes hotel-quality linens, premium toiletries, high-speed Wi-Fi, smart lock self check-in, a fully equipped kitchen, and access to our 24/7 guest support. Many of our properties also feature concierge services and curated local recommendations.

What is the check-in and check-out process?

We use smart lock technology so you can check in at your convenience โ€” no need to meet anyone. Check-in is from 3:00 PM and check-out by 11:00 AM. You'll receive your access code and detailed instructions before arrival. Early check-in and late check-out may be available upon request.

Can I cancel or modify my booking?

Yes. Our cancellation policy varies by property and rate type. Flexible bookings can be cancelled free of charge up to 48 hours before check-in. Please check the specific terms on your booking confirmation or contact us for assistance.

Do you offer discounts for longer stays?

Absolutely! We offer weekly and monthly discounts on most properties. The longer you stay, the more you save. Sign up for our newsletter to receive an exclusive 10% off your first booking with the code WELCOME10.

How do I contact support during my stay?

Our guest support team is available 24/7 via WhatsApp, phone, or email. You'll find all contact details in your digital house manual accessible from your guest portal. We typically respond within minutes.

A living room filled with furniture and plants.
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Property Redress Scheme Certificate

PRS Certificate โ€” PRS049727

Membership Number: PRS049727 ยท The Property Redress Scheme

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